Upon ordering, orders will be fulfilled and will be shipped out within 1-3 business days and will be handed over to the transportation carrier. All the domestic shipments take 1-5 business days from the date that the carrier picks up the fulfilled orders from our location.
Please note that some shipments may experience delay due to certain conditions that are beyond our control (Covid circumstances, severe weather, holiday shipment volume increase, etc)
Our fulfillment team is always considerate of the customers’ time, patience, and satisfaction.
Order and Products
- What is Afterpay, and how do I use it?
Afterpay is offered as a payment method in the checkout section. Afterpay allows you to break your order total into 4 interest-free payments. Pay for your purchase over 4 equal installments, due every two weeks!
- How do I apply a promotional code to my order?
If you have a promotional code or gift card to use, you can input that once you have reached checkout, in the box labeled "Gift code or discount code". If you receive an error message and the discount it not applied to the order, please feel free to reach out to us for assistance.
Promotions may not be combined.
- How do E-Gift cards work?
E-Gift Cards work just like regular Gift Cards, however, a digital card with a code is emailed to the recipient. A copy of the E-Gift Card will also be sent to the purchaser as confirmation that the email was sent. E-Gift Cards are used just like regular Gift Cards online or in stores.
Domestic Shipping Delivery
|Shipping Service||Price||Order Processing||Delivery Timeline|
|USPS Priority Mail||Starting from $7.90||1-2 business days||1-3 business days|
|*Shipping fee calculated based on the order volume and destination address|
|*The shipping rate and delivery time apply for US only. For other information please see Shipping Policy|
|*The payment amount will reflect the price stated at the time of purchase on our website|
You can track your order by clicking here.
International Shipping Delivery
All the international shipments take 3-10 business days from the date that the carrier picks up the fulfilled orders from our location. The price and delivery time may vary depending on the selected carrier.
Customs and regulations: (For international orders only)
Shipping cost to a destination outside of The USA may include customs tax depending on the country's laws and regulations. These fees shall be handled by the customers and please note that the company has no authority over the customs and duty taxes.
Some orders may require a signature at time of delivery. If signature is required, carrier will make three delivery attempts, excluding weekends and holidays. Carrier will not deliver unless they acquire a signature.
Please contact our customer support team by clicking here.